Shipping policy

Shipping Policy

Customers can avail themselves of nationwide and worldwide shipping options when ordering online. We process one shipping address per order. If you would like to ship to a different address, you may consider placing separate orders and making payments for them separately. The shipping date depends on your preferred delivery location and delivery type.

Delivery

The ordered product(s) will be delivered to customers according to the following timeline:

Delivery Location	Order Time	Delivery Type	Cost	Delivery Date
Inside Dhaka	00:00 – 23:59 hrs	Regular	70 BDT	Within 2-3 working days
Outside Dhaka	00:00 – 23:59 hrs	Regular	100 BDT	Within 3-5 working days

International	00:00 – 23:59 hrs	Regular	Depends	Depends

International delivery cost depends on the country of location and parcel’s weight or size. Contact our service center to get an estimated International delivery cost.

How do I check the status of my order?

You can easily track your order by calling our Service Center hotline or by contacting us through any of our social media platforms.

My items haven’t arrived yet. What can I do?

First, you can call our Service Center hotline or leave us a message on Whatsapp, Facebook or Instagram for this information.

What if I am not there to receive the order?

Someone on your behalf can receive the order. If the payment option is cash on delivery simply contact us at +8801323935023 and complete the payment through the option given.

What can I do in case of delayed delivery?

Sometimes, the product delivery may get delayed due to unavoidable circumstances, and it might exceed the delivery schedule mentioned above. If you have any queries regarding the delivery, please reach us through our Service Center Hotline.

Contact us

Please contact us for all kinds of assistance. We are available every day from 10:00 AM. to 10:00 PM.

Service Center Hotline: +8801323935023

Service Center Email: ibnmain21@gmail.com